Understanding Trust Scores and Verification Badges

Why trust scores exist

Co-owning a real asset with strangers is a high-stakes relationship. Slivvy's trust score gives every member a way to evaluate the people they're going into business with — before signing anything.

What goes into your trust score

• Identity verification — KYC/AML pass
• Background check — criminal, civil, eviction history clear
• Payment history — on-time monthly fees, reserves, and special assessments
• Review history — ratings from co-owners on prior stays
• Platform tenure — how long you've been an active, in-good-standing member
• Response rate — how quickly you reply to co-owners and platform messages

Verification badges

• ID Verified — government ID + selfie liveness check passed
• Background Cleared — background check passed
• Accredited Investor — self-attested or verified (used for some higher-value offerings)
• Superowner — high ratings sustained across multiple stays
• Founding Member — joined Slivvy early

Asset-level trust score

Every listing also gets an asset-level trust score, calculated as a weighted average of all current co-owners' scores plus how complete the asset's verification documents are (deed/title, inspection, insurance, tax status, HOA). Buyers see this score before they apply.

How to improve your score

• Pay every fee on time — autopay is the easiest way
• Submit accurate, timely condition reports at check-in and check-out
• Reply to co-owner messages within 24 hours
• Treat shared assets with care; ask for damage to be repaired promptly

What co-owners and sellers see

Other members never see the dollar amounts behind your trust score — only a green/yellow/red status on payments and your overall rating. Verification badges and your number of co-owned assets are visible on your public profile.