Why condition reports matter

You're sharing a real asset with people who care about its condition as much as you do. Time-stamped, geo-tagged photo reports at every check-in and check-out protect everyone — they show the asset's state when you arrived and when you left, so damage gets attributed correctly.

Before you arrive

Open your reservation in the Slivvy app
Review the pre-arrival checklist (cleaning confirmed, supplies stocked, parking instructions)
If the asset uses a smart lock, your access code is generated automatically and is only active during your stay

Check-in

Tap Check in in the app
Walk through and take photos of key areas (living room, kitchen, bedrooms, bathrooms, outdoor space, plus any vehicle/boat specifics)
Flag anything that looks like pre-existing damage or missing items
Submit — the report is locked, time-stamped, and visible to other co-owners

During your stay

Follow the house rules (pets, smoking, guests)
Report any maintenance issues right away — see Maintenance Requests, Vendors, and the Reserve Fund
If something gets damaged, document it immediately. Owning it early goes a long way with your co-owners.

Check-out

Tap Check out in the app
Complete the check-out checklist — trash out, dishwasher running, lights off, doors locked
Walk through and photograph the same areas you did at check-in
Submit your check-out condition report

What happens if damage is flagged

If a check-out report shows damage that wasn't there at check-in, Slivvy notifies all co-owners. The damage workflow then:

Routes the charge to the responsible party (not split across all owners)
Initiates an insurance claim if the damage exceeds the policy deductible
Tracks repair quotes, work, and payment in the asset's records

Disputes

If you disagree with a damage attribution, you can dispute it through the platform. Photos, timestamps, and the condition report history make these resolutions much cleaner than they would be otherwise.